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Everything you need to know about IMS by Metagenious. Can't find what you're looking for? Contact our team.
IMS (Institution Management System) by Metagenious is Pakistan's most comprehensive AI-powered ERP platform for educational institutions. It includes 22 fully integrated enterprise modules covering student management, admissions, attendance, fee management, examinations, HR & payroll, transport, hostel, library, AI analytics, and more. IMS is designed specifically for Pakistani schools, colleges, universities, academies, and coaching centers.
IMS offers three pricing tiers designed for Pakistani institutions. The Starter plan is Rs. 7,499 per month for up to 300 students, 1 campus, and 10 core modules. The Professional plan is Rs. 24,999 per month for up to 1,500 students, 3 campuses, and all 22 modules. The Enterprise plan offers custom pricing for unlimited students, unlimited campuses, white-label branding, and dedicated support. All plans include a 30-day free trial with no credit card required.
Yes. IMS is built with true multi-tenancy architecture specifically designed for multi-campus institution management. The Professional plan supports up to 3 campuses, while the Enterprise plan supports unlimited campuses. All campuses are managed from a single Super Admin dashboard with centralized control and campus-specific configurations for branding, fee structures, academic calendars, and administrative staff.
IMS includes 22 enterprise modules: Student Information System, Admissions Management, Attendance Tracking, Timetable Management, Exam & Results, Gradebook, Learning Management System (LMS), Library Management, Fee & Finance Management, HR & Payroll, Transport Management, Hostel Management, Inventory & Assets, Front Desk / Visitor Log, Events & Calendar, Document Management, Communication Hub, Notice Board, Parent Portal, Analytics & Reports, AI Analytics Engine, and Subscription & Billing.
Yes. IMS offers a full-featured 30-day free trial on all plans with no credit card required. During the trial period, you get complete access to all 22 modules, full functionality, onboarding assistance, and priority support. There are no hidden charges or commitments, and you can cancel anytime.
Yes. IMS Enterprise plan is specifically designed for universities and degree-awarding institutions. It supports unlimited students, unlimited campuses, multiple faculties and departments, semester and annual system tracking, research management, alumni management, library integration, and HEC Pakistan compliance reporting.
Yes. IMS includes responsive mobile web access for all users. A branded mobile app (Android and iOS) with your institution's logo published on Google Play Store and Apple App Store is available as an add-on service at Rs. 54,999 one-time. The branded app includes push notifications for fee reminders, attendance alerts, exam results, and announcements.
Yes. IMS integrates with WhatsApp Business API to send automated notifications to parents and staff for attendance updates, fee reminders, exam schedule alerts, results announcements, event invitations, and emergency broadcasts. WhatsApp integration is available as an add-on service at Rs. 2,199 per month.
IMS supports multiple payment gateways including JazzCash, EasyPaisa, 1Link, HBL Konnect, bank transfers, Stripe, and credit/debit cards. The system supports recurring billing, partial payments, late fee calculation, and automated fee reminders via SMS, email, and WhatsApp.
IMS employs enterprise-grade security including AES-256 encryption for data at rest, TLS 1.3 for data in transit, role-based access control with 8 predefined role levels, granular permission management, complete audit logs, automated daily backups, DDoS protection, 99.9% uptime SLA, and SOC2-compliant infrastructure on AWS servers.
Yes. IMS offers 150+ RESTful API endpoints for integration with existing ERP solutions, accounting software (QuickBooks, SAP), learning management systems (Moodle, Canvas), biometric devices, SMS gateways, payment processors, and HR systems. Custom integration support is available for Enterprise clients.
IMS provides tiered support. All plans include email support with 24-hour response time, knowledge base access, and video tutorials. Professional plan adds priority phone support (9am-6pm, Mon-Sat) and live chat. Enterprise plan includes a dedicated account manager, 24/7 support, on-site training, custom development hours, and quarterly business reviews.
Most institutions are fully operational on IMS within 24-48 hours of signing up. Our onboarding team handles data migration, system configuration, and staff training. The 30-day free trial provides ample time to explore features and ensure the system meets your requirements before committing.
Yes. IMS supports offline mode for critical operations. Teachers can take attendance, enter grades, and access student information without an internet connection. Data automatically synchronizes with the cloud when connectivity is restored, ensuring no data loss.
Absolutely. IMS has dedicated features for coaching centers, test prep academies, and training institutes including batch management, course scheduling, instructor assignment, student attendance tracking, fee collection per course or batch, exam management, progress tracking, and performance analytics.
Our team is ready to help you find the right solution for your institution.